FAQ | STYLENANDA

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FAQ
Notice
29
Point/Coupon
How can I use my coupons and membership points?
해외CS팀-후산 18.11.05
Notice
28
Exchange/Return/Cancel
Can I return or exchange cosmetic products?
해외CS팀-후산 18.11.05
Notice
27
Exchange/Return/Cancel
I am a target of promotional free shipping and I would like to return items for exchange or refund.
해외CS팀-후산 18.11.05
Notice
26
Exchange/Return/Cancel
What should I do if I have received defective or wrongly shipped products?
해외CS팀-후산 18.11.05
Notice
25
Exchange/Return/Cancel
[After Delivery] I have received my package and I would like to exchange/ return some items.
해외CS팀-후산 18.11.05
Notice
24
Exchange/Return/Cancel
[Before Delivery] Can I exchange products before delivery?
해외CS팀-후산 18.11.05
Notice
23
Exchange/Return/Cancel
[Before Delivery] Can I cancel the order before delivery?
해외CS팀-후산 18.11.05
Notice
22
Product
I’m unfamiliar with STYLENANDA’s sizing. How do I make a correct decision with size?
해외CS팀-후산 18.11.05
Notice
21
Shipping/Customs
Can my shipment be delivered to a Post Office box?
해외CS팀-후산 18.11.05
Notice
20
Shipping/Customs
Why is my parcel being returned back to Korea?
해외CS팀-후산 18.11.05
Notice
19
Shipping/Customs
What happens if I refuse the package when it is delivered to me?
해외CS팀-후산 18.11.05
Notice
18
Shipping/Customs
Can a person other than me collect/ pick up the parcel on my behalf?
해외CS팀-후산 18.11.05
Notice
17
Shipping/Customs
My order status says it has been delivered, but I still haven’t received my package. What should I do?
해외CS팀-후산 18.11.05
Notice
16
Shipping/Customs
Will I have to pay customs?
해외CS팀-후산 18.11.05
Notice
15
Shipping/Customs
I was unable to track my order with a given tracking number.
해외CS팀-후산 18.11.05
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