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20 days past and still prepare for shipping? Rong Bai 16.12.19

Hi

I am wondering if my order has been proceed as it has been 19days past since the 1st of Dec I made the order.

20161201-0023961 

this is my order number and my use name is rebeccabai

Would you please check if the order is actually been proceed because Christmas is already here and I really don't have to postpone another month.


Thank you


Rebecca

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