Review | STYLENANDA
Review
Order issues Hannah Zhang 16.12.17

I have contacted customer service many times. I ordered on 11/24, the first email I got saying that it will be shipped after 7-15 working days. Alri, I waited. Yesterday was the 16th working days after placing my order. I then wrote an email complaining about the promise they made. However, I said in the email that if it is still cannot be shipped for another 7-115 working days, I will have to cancel my order. As a result, I got my order canceled immediately and without saying when it could be shipped. Then I wrote an email to the customer service saying how long i waited and just got canceled after waiting for a month! The customer service replied to me saying that it was me who said if the items cannot be shipped on 14th, the order needed to be canceled. WTF???? I DID NOT SAY ANYTHING ABOUT CANCEL MY ORDER ON 14TH.


I have been a loyal custom to STYLENANDA, but this time it is not a pleasant shopping experience.





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