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Ridiculously Long Wait Time mmoy6763 16.12.04

I ordered my items 11/21, and it has been almost three weeks but it is still 'preparing for shipping'. This was after the company "accidentally" cancelled an order I made on 11/12 without apology and forced me to make the order again.


I then called customer service again, the girl promised to put a note on my second order so that it can be shipped faster because of the mistake with the first one, but lied and gave me a fake name so that I cannot track down the same customer service representative.


Contacted customer service multiple times and they just skirt around without giving any definitive answer or coming up with invalid excuses. Truly one of the most unprofessional companies I've purchased from. All I want is a definitive date for when my order will be shipped out.

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