Hello,
Thank you for your kind patience as we prepare your order.
We run pre-order system where items are prepared only after payment has been made.
Shipping usually takes 7 to 15 working days for international delivery, if your order contains out-of-stock items, then it may take few extra days for preparation.
Tracking information will be available once items are dispatched, takes maximum of 4 days to reach your doorstep.
Here is the delivery status for your order: 20151218-0825565.
All items are shipped with tracking number(s)
EG160614539KR
International packages require signature from the recipient, please keep track of your parcels to avoid any returns due to your absence.
You can see detailed tracking information in the link below.
http://www.track-trace.com/post
Just select the cancel button when the pop up came out to see the information.
International shipments may be subject to import taxes, duties, and customs fees, which are levied once the package reaches the country of destination.
All related fees are the responsibility of the recipient.
If the recipient refuses to receive the parcel, the products will be returned to Korea and will not be shipped again.
All related costs (return shipping, etc.) will be deducted from the refund.
Once again, thank you for shopping with us!
Let us know if you have trouble receiving the package!
Best Regards,
Erwin
[ Original Message ]
Hello!
I am trying to track my order as it has been shipped, but it continues to pop up with a window written in Korean. What am I supposed to do when this happens?
My order number is: 20151218-0825565
Tracking Number is: EG160614539KR
Thank you!
